A Social media presence increases your brand’s awareness. Having a social media marketing agency will help your business grow. 78 % of small businesses use social media to attract new customers and use a social media post scheduler. Furthermore 33% of customers have identified a social media marketing strategy to identify new brands, products, and services. A company’s social media presence, when done correctly, tells consumers that their brand is active and focused on thriving communication with consumers. 63% of consumers who search for businesses online are more likely to use ones with an informative social media presence. Social media marketing has the power to increase customer loyalty. 71% of consumers who received a quick response on social media would recommend the brand to others.
Publishing online content and establishing a social media presence serves as a way to communicate, meet consumer needs, and build trust before you establish a direct relationship. Additionally, you can connect with clients on a personal level in an environment in which common interests are shared.